Track Your Package
Please note it typically takes 1-3 weeks to process orders before shipping. Shipping times are as follows:
- • Standard Shipping to Australia: 6-8 weeks
- • Express Shipping: 10-25 business days
The tracking number will be activated once the package is handed over to the logistics partner. If the waiting time exceeds expectations, you can contact customer support via:
📩 Email: wecare@cozymatic.com
💬 Live Chat: WhatsApp
Your tracking number will be delivered by the expert delivery team.
It will be shipped directly from our warehouse and should arrive in 7 working days.
If unsure or need to change delivery date. Our delivery crew can be reached at +852 6281 8208.
